FAQs
About Avalue
What is Avalue?
Avalue is a casual wear brand offering apparel, bags, caps, and belts for men and women.
What makes your products special?
We focus on premium materials, trendy designs, and a seamless customer experience.
Orders
How can I place an order?
You can order directly through our website in a few simple steps.
Can I edit or cancel my order after placing it?
Please contact us as soon as possible at Contact us.
How can I track my order?
Once your order is shipped, you’ll receive a tracking link via email.
Shipping & Delivery
How long does delivery take?
Orders are delivered within 3 to 7 business days.
Do you ship to all locations in Egypt?
Yes, we ship across all governorates via Bosta.
Payment
What payment methods do you accept?
We accept both online payments and cash on delivery.
Is online payment secure?
Yes, our payment gateway is safe and encrypted.
Returns & Exchanges
Can I return or exchange an item?
Yes, within 14 days of receiving your order.
Is there any cost for returns or exchanges?
No, all return and exchange shipping is free.
What are the return conditions?
Items must be unused, in original packaging, and in the same condition received.
How do I request a return or exchange?
Please contact our support team via contact us.
When will I receive my refund?
Refunds are processed once we receive and inspect the item.
Have a question
Need help or have a question? We're here to assist you—feel free to reach out.
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